FAQ

IS YOUR TREATMENT SAFE TO USE IN OUR HOME?

“Typical” mold treatments are chemical biocides. Our treatment is natural organic solution used in our mold stain removal process. Think about it – mold is a natural problem, so shouldn’t it require a natural solution? There is a common concern since our treatment cleans mold — what other objects might be affected? Although specifically designed to target mold stains, our MTR94 ® solutioncan clean most any surfaces. Our team will clean surfaces with HEPA vacuums to ensure reaching all areas, we clean the air. A few objects that require bacteria, such as oil paintings, leather furniture, and certain plants, should be removed, or safely concealed. This is the only worry when it comes to our cleaning damaging your property. It should not degrade, damage, or ruin anything else it comes into contact with. The fact is our treatment saves more of your property than any other mold removal/remediation method.  

The cleaning is so thorough in removing mold stains, even from porous materials and fabrics, that it saves more compromised material than any other remediation method available. A lot of mold-infected property that would ordinarily have to be thrown away with traditional remediation methods can now in most cases be salvaged. Since our process and MTR94® cleaning is so effective, it eliminates the need for the usual demolition and reconstruction required to reach the mold when using biocides and chemicals. There is no need to rip out walls and tear up carpet for mold removal. Why do all this work when MTR94 ® will do it for you? Our researcher describes the enzyme effectiveness as quite natural. In fact it is derived from plants. For thousands of years plants in the woods have had to live in the same space as mold. Mold function in the wild is to help biodegrade materials to recycle. Yet plants had to survive and live right next to the mold and built up it’s own natural defense to survive against mold. So it make sense that the same biological process that keeps the mold from destroying healthy plants in the forest is now the same material we use to cleanse your home.

CAN YOU COME OUT AND INSPECT OUR HOUSE FOR MOLD?

Yes, estimates are free if you have mold and are the home owner. For non-owners there is a $150 trip fee for estimate. Inspections start at $375 for investigative inspection that includes 2 lab tests regardless of using us for remediation. A full picture report is available for $100 extra. Additional lab tests needed are $60.00 each. Because of our volume of business with the lab we get results back in 24 hours. In hard to determine cases we can use thermal imaging cameras for an extra $100.

WHAT IS YOUR MOLD DISINTEGRATING SOLUTION, MTR94® & WHY IS IT BETTER?

Our special formula is called MTR94®. It isn’t a man-made chemical at all, but a naturally occurring organic cleaning solution derived from plants that effectively cleans and removes mold stains. This fast acting treatment does all the work for you. You don’t have to use toxic treatments to treat mold effectively. MTR94® is an environmentally-friendly, safe, green cleaner. EPA allows safer products to carry the Design for the Environment (DfE) label. This mark allows consumers to quickly identify and choose products that can help protect the environment and are safer for families.

When you see the DfE logo on a product it means that the DfE scientific review team has screened each ingredient for potential human health and environmental effects and that—based on the best currently available information and EPA expert judgment—the product contains only those ingredients that pose the least concern among products in their class. MTR94® was approved to display the DFE logo in October 2010.

HOW DOES MTR94® WORK?

Our natural plant components are proteins that speed up chemical reactions. If you leave a blob of protein in a Petri dish, will it just break down to the amino acids? No. But add these plant components or biological substance (proteins) that act as catalysts and help complex reactions occur everywhere in life. These are very similar to the substances in your body that breakdown and digest the food you eat. When you go home at night and the door is locked, can it open itself? No. You need a key that is just the right shape to fit in that lock. Otherwise, you’re stuck in the cold. Our special combination of plant materials work in a similar way (locks and keys). They complete very specific jobs and do nothing else. They are very specific locks and the compounds they work with are the special keys. In the same way there are door keys, car keys, and bike-lock keys, there are a special mixture of natural catalyst within our body that have very specific responsibilities. There are four steps in the reactive process of MTR94® working on fungi.

• The organic solution and a substrate are in the same area. The substrate (fungi) is the biological molecule that the solution will attack or create this catalyst reaction.
• The organic materials grab onto the substrate with a special area called the active site. The active site is a specially shaped area within the components of the solution that fits around the substrate. The active site is the keyhole of the lock.
• A process called catalysis happens. Catalysis is when the substrate is changed. It could be broken down or combined with another molecule to make something new.
• The organic treatment lets go. When the solution lets go, it returns to normal, ready to do another reaction. The substrate is no longer the same.

There are many factors that can affect the effectiveness of organic solutions and their ability to perform and clean away fungi including temperature, activators, PH levels, and inhibitors. MTR94® formulation has produced a combination of organic materials that attaches itself and cleans the mold stain. This is how the treatment cleans the mold from your home. Additionally our process is NON-Destructive Remediation, no hazardous chemicals released in your home, 100% Money-Back Guarantee, One-Year Guarantee, save over money as compared to traditional methods, quick Process (most jobs take only 1 day) and non-toxic and biodegradable cleaning process (guaranteed safe).

WHAT IS “FOGGING” AND WHY IS IT BETTER?

We combine cleaning and HEPA vacuuming with fogging for the most thorough treatment. We utilize commercial grade professional fogging equipment. This equipment allows our unique formulation to disburse in molecules small enough to reach into electrical receptacles, inside walls and penetrate porous surfaces such as carpet, and ceiling tiles. It goes the same places that the mold spores floating in the air contaminating your home. For this reason you get a much more through process versus trying to scrub all surfaces with a chemical fungicide or biocide without missing a spot. Missed treatment areas allow the microscopic mold spores to remain behind to mature on another day when conditions are right. Along with that process we wait 72 hours (because mold will start to grow in 24-48 hours) then clearance testing is performed because our job is not complete until the lab says we are. Since mold is microscopic we want to be confident that the problem is taken care of. With this process we can offer 100% Money Back Guarantee.

WHAT DO YOU CHARGE FOR YOUR SERVICE?

As you can imagine there are different degrees of infestation of mold based on the cause and what previous treatments have been tried. Further we must consider if an area has been disturbed further expanding the aggressive nature of the mold spore disbursement. For this reason we typically want to see your problem first hand. Let us assure you though that our prices are typically less than traditional mold remediation and may be similar cost to the encapsulation method but much more thorough. Call us today! Indiana location (317-837-6665) Ohio location (937-458-3821) or Toll-Free (877-877-9744).

CAN YOU DECONTAMINATE OUR HEATING AND A/C DUCTS?

Yes, we have a special fogger made especially for air systems. This is especially important since active mold colonies constantly puts out mold spores that circulate in the air though your heating and cooling system. This process does not clean away dust or debris. That is the job of duct cleaners.

WHAT IF I ONLY HAVE MOLD IN MY ATTIC (OR CRAWLSPACE)?

We can treat isolated areas but we would have to inspect the area to make sure there has not been contamination to other areas. And we definitely want to help you diagnosis the cause which may require other contractors’ services. We maintain a list of trusted, reliable contractors.

WHAT IF I ONLY HAVE MOLD IN ONE AREA?

If that one area is confined we can just treat that area. But you want to be sure the mold spores have not been able to travel throughout other areas of your home. Otherwise you will end up with another problem area sometime in the future or risk the possibility that someone in your home that has a mold sensitivity or compromised immune system will have symptoms from the remaining spores. Often times this is where testing can evaluate a situation.

ARE THERE ANY AFTER EFFECTS FROM THE CLEANING?

What we typically see is our clients telling us how much better they feel after the treatment. Many times we hear of symptoms that have cleared that they never associated with the mold exposure. One gal reported that her 3 year old daughter no longer had her sleep disturbed by a chronic cough she once had.

DOES YOUR MOLD TREATMENT MAKE THE MOLD DISAPPEAR?

Yes and no, in most cases the areas with visible mold colonies we are able to liberally apply our special formulated solution and scrub clean. Since MTR94 ® cleans away the mold stain you should have no visible signs of the mold in most areas. There are few exceptions. Areas like grout in a shower that has been treated with bleach where the bleach has etched into the grout can require the use of baking soda scrubbed into the grout. Additionally we sometimes see the crawl space and attic remain some stains called ghost cells due to the porous nature of unfinished wood. We can’t guarantee all stains will disappear but we do complete after testing to verify our desired results.

WHAT IF MY HOME NEEDS TO PASS A MOLD CLEARANCE TEST?

No problem, we do post testing with every treatment. The certified national environmental lab will provide you with a full report.

WILL THE CLEANING HAVE TO BE DONE MORE THAN ONCE?

Not typically. But if for some reason we do not get the after test results with significantly improved results we may treat a second time. Additionally, we have some customers that have such improved health that they want to go onto a maintenance program to keep their environment hygienically cleaned. If this is important to you please ask about our maintenance program or email us.

WHAT WILL OUR BUILDING SMELL LIKE AFTER TREATMENT?

Clean and fresh.

I AM VERY SENSITIVE TO CHEMICALS/INHALENTS. HOW CAN I KNOW THE TREATMENT YOU USE WON’T ADVERSELY AFFECT ME?

Our treatment is NOT chemical, it is a natural organic solution which is environmentally friendly (Green). We have never had anyone have a negative reaction, in fact just the opposite. Our clients reflect back their improved symptoms. Further, EPA allows safer products to carry the Design for the Environment (DfE) label. This mark allows consumers to quickly identify and choose products that can help protect the environment and are safer for families. When you see the DfE logo on a product it means that the DfE scientific review team has screened each ingredient for potential human health and environmental effects and that—based on the best currently available information and EPA expert judgment—the product contains only those ingredients that pose the least concern among products in their class. MTR94® was approved to display the DFE logo in October 2010. If you want we would be glad to send a sample on a cotton ball to your allergy doctor to supervise a test exposure. Just let us know.

WHERE ARE YOU LOCATED? DO YOU WORK IN OUR AREA?

We work in Indiana and surrounding states. We are located in Plainfield, Indiana a suburb of Indianapolis. We may add a trip fee with inspections or treatments in some areas.

HOW LONG HAVE YOU BEEN DOING MOLD REMEDIATION?

Our experience dates back to the 1980’s with traditional remediation methods. We have also worked with the encapsulation methods and its limitations. In 2008 we formed American Mold Experts as a division of Mold Testing & Remediation, Inc. to specifically expand this NEW method. We have found MTR94 ® to be the most effective and least expensive method and has the bonus of being “green”.

CAN WE CALL OTHER CUSTOMERS YOU HAVE DONE THIS WORK FOR?

We can give you testimonials and contacts with some of our professional affiliates but most of our customers prefer to remain confidential due to the stigma for some individuals or business attached to having mold treatments. Please contact us for our contacts with our professional affiliates and visit our testimonials page.